Data Privacy Notice - Vispronet®


Vispronet® takes the protection of personal data very seriously. Compliance with legislation and other legal regulations is a matter of course for Vispronet®. For this reason, Vispronet® has taken technical and organisational measures to ensure that the data privacy regulations are observed and complied with by both Vispronet® as well as by third parties used for the performance of the contract.


Collection, processing and use of personal data
You may visit the website of Vispronet® without having to provide your personal details. Vispronet® only stores access details without any personal references, such as the name of your Internet service provider, the page from which you arrived at Vispronet® or the name of any file requested. These data are analysed solely to improve the offering of Vispronet® and do not allow any conclusions to be drawn about your identity.

Personal details are only collected if you voluntarily provide these to Vispronet® in the context of your order, when opening a customer portal or registering for the newsletter. Vispronet® uses the data provided by you to complete and process your order. The data provided by you to Vispronet® for the completion of an order, in particular the name, address, e-mail address, if applicable also the telephone and fax number as well as all the data required for the completion of the contract shall be collected by Vispronet® in accordance with the Federal Data Privacy Act (Bundesdatenschutzgesetz: BDSG) as well as the German Telemedia Act (Telemediengesetz: TMG) and is stored on an electronic data processing system.


Permission for e-mail advertising
In addition, when subscribing for the newsletter via the double opt-in procedure, your e-mail address will be used for our own advertising purposes until you unsubscribe from the newsletter. You may unsubscribe at any time free of charge.

To subscribe and unsubscribe to the newsletter, the following form is available:


Use of cookies
To make the website of Vispronet® more attractive to visitors and to enable the use of certain functions, Vispronet® uses so-called cookies on various web pages. These are small text files that are stored on your end device. Some of the cookies used by us will be deleted at the end of the browser session, i.e. after you close your browser (session cookies). Other cookies will remain on your end device and enable Vispronet® or its partner companies to re-identify your browser when you next visit (persistent cookies).
You can change your browser settings so that you will receive notifications when cookies are placed and decide on accepting them individually or to exclude the acceptance of cookies for certain cases or in general. If cookies are not accepted, the functionality of the website of Vispronet® may be limited.


Creation of online profiles using pseudonyms for web analysis
The website of Vispronet® uses Google analytics, a web analysis service provided by Google Inc. ("Google”). Google Analytics uses "cookies”, which are text files stored on your computer to help the website analyse how you use the site. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in the United States. If IP anonymisation is activated on this website, your IP address will however be truncated within the member states of the European Union or other countries which are contracting parties to the Agreement on the European Economic Area. The full IP address will be transmitted by Google to servers in the United States and truncated there only in exceptional cases. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and Internet usage for the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be associated with other data held by Google. You may refuse the storage of cookies by selecting the appropriate settings on your browser. Please note that if you do this, however, you may not be able to use the full functionality of this website. In addition, you may prevent the recording of the data generated by the cookie and the data regarding your use of the website (incl. your IP address) to Google as well as processing of the data by Google by downloading and installing the browser plug-in available under the following link: The current link is
Vispronet® uses the "Google Analytics” tracking tool in compliance with the law. For this purpose, the latest (data privacy compliant) version of the tool is used. In addition, Vispronet® has concluded a written agreement with Google Analytics regarding the contract processing by Google Analytics. The customer also has the option of contesting the processing and use of the data provided by the customer with respect to use thereof by Google Analytics and can prohibit this by means of a browser add-on to be found under
Furthermore, Vispronet® has requested Google to truncate the IP addresses by activating the relevant settings in the Google Analytics tool.


Encryption of personal details
During the order process, your personal details are transmitted over the Internet in an encrypted form by means of SSL encryption. Credit card data are not stored but collected and processed directly by our payment service provider.

Storage of personal details
Vispronet® stores the text of the contract and sends the order details to the customer in an e-mail. The Terms and Conditions that can be seen here at any time. Past orders may be viewed in the respective customer portal.


Further transmission of personal details
The data collected by Vispronet® are treated in strict confidence and transmitted to third parties only to execute the customer's order to the extent required (e.g. banks, parcel services, goods insurance).


Right of information
Pursuant to the Federal Data Privacy Act, you have a right to free information regarding the data stored about you as well as, if applicable, a right to correction, blockage or deletion of these data.


Contacts for data privacy
If you have any questions regarding the collection, processing or use of your personal details, for information, correction, blockage or deletion of data as well as, if applicable, any revocation of consents given, please contact: Ms Annett Wagner, Am Wiesengrund 2, 01917 Kamenz, Germany.


Effective: November 2015
Monday-Friday: 9:00am-6:00pm CE(S)T

+ 49 3578 359-4141

Feel free to contact us!

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Monday-Friday: 9:00am-6:00pm CE(S)T