Right of Withdrawal - Vispronet®
Exclusively for consumers within the meaning of § 13 BGB as clients of Vispronet®:
You are entitled to a right of withdrawal pursuant to §§ 355 et seq. BGB. You will be informed about this as follows:
Withdrawal Instructions
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.
To exercise your right of withdrawal, you must
Am Wiesengrund 2
01917 Kamenz
Germany
Telephone: +49 3578 359-4040
Fax: +49 3578 359-222
E-Mail: info@vispronet.eu
inform us of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not mandatory. You can also complete and submit the withdrawal form or another clear statement electronically on our website /enhancedcustomer/cancellation/. If you use this option, we will promptly send you (e.g., by e-mail) a confirmation of receipt of such withdrawal.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send the goods before the period of fourteen days has expired. You shall bear the direct cost of returning the goods. The costs are estimated to be up to approximately 500 euros per pallet. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Special Notes
The right of withdrawal does not apply pursuant to § 312g para. 2 no. 1 BGB to distance contracts for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. This applies in particular to orders placed with Vispronet® when Vispronet® produces printed products based on your specifications. Entrepreneurs do not have a right of withdrawal.
